FAQs
What's Anntex Pack?

Anntex Pack is an app that computerized the past questions and solutions of examination, so users can practice/get prepared to their upcoming examination. Some brands contains books that will help with your study and news updates that inform users of relevant information as regards said study/examination.

What's Pin?

Pin is a combination of letters and numbers that you buy from our sales representatives to activate the app. You have to activate the app before you can have access to materials that are therein

What's Reference?

Reference is a combination of letters and numbers that is generated when you make payment via the app (usually sent to the email used in successful payment). It's used for activation

How can I activate my app?

You can activate your app using any other these methods
1. Via Pin: Buy a pin from any of our sales representatives
2. Via Card: Use your debit card to make payment via the app
3. Via Bank Transfer: Make payment using your bank account
4. Online Payment: Make payment using your card, bank, ussd via web page

Open the app
Click on Next
Click on No
Select your preferred payment option

Does it contain theory questions?

Yes, with solutions

Does it contain German questions?

Yes, with solutions

Does it contain objective questions?

Yes, with solutions

Made payment but app isn't activated

A reference will be sent to the email address you used in making said successful payment. Follow these steps

Open the app
Click on Next
Click on No
Click on Via Reference
Fill the form with the reference from your mail

How can I reactivate my app?

Open the app
Click on Next
Click on Yes
Select either Username or Pin

Does usage require internet connection?

No, it doesn't require internet connection to study but requires internet connection for activation and news update

Can I install and activate the app myself?

Yes, you can. You can see our video for clearer instructions
Windows
Mobile

Does it contain books?

Depends on the brand

Do users get news updates?

Depends on the brand

How can one get an activation pin?

You can contact any of our sales representatives here

I can't install and activate it myself

You can contact any of our sales representatives here

My reference/pin isn't activating the app

Please be sure you are inputing the reference/pin correctly with the right case and punctuations

Can I use a pin on more than one device?

No you can't. Once you use the pin to activate an app you can't use it to activate another. You can only re-use the pin to re-activate the said app on the device you once used not another.You have to buy another pin for the new device or app

Do you accept dollars payment?

Yes

What's map function?

This enables a user know which book/questions is available for download via the app

Difference between Exam Practice and Exam Study

Exam Practice: A user practice all questions and ends the practice to see results with correct solutions
Exam Study: As soon as a user picks an answer or the time for a question elapses, the correct solution is shown

Is using my picture compulsory?

No

Do it contain lecture videos?

No, you can get lecture videos at Anntex Edu U

Can't see all questions on mobile devices

After activation
Open the app
Click on Next
Click on Settings
Click on Reconfigure this app

How can I customize examination duration?

After activation
Open the app
Click on Next
Click on Practice
Unselect Anntex Time Settings, input your desired duration

Why showing requires .Net framework during installation?

Go to the app download page and download and install the correct version of .Net Framework before installing the app.